Frequently Asked Questions

Our average response time across Istanbul is 20-30 minutes. We dispatch the nearest available technician the moment you call, 24 hours a day, 7 days a week.

No. We use professional non-destructive entry techniques — pick tools, bypass methods, and decoder tools — that open your lock without harming the door or frame. In the rare case damage occurs, we cover the repair cost.

For residential lockouts, we ask for a government-issued ID that matches the address. For vehicles, we require the registration document. This protects you and ensures only authorised people gain access.

Prices vary depending on the lock type and security grade. A standard cylinder replacement starts from around 400 TL including parts and labour. We always provide a fixed quote before starting work — no surprises.

We strongly recommend it. You have no way of knowing how many copies of the old key exist. A full rekey or cylinder replacement gives you a fresh start and full control over who has access.

Yes. If your lock hardware is in good condition, rekeying changes the internal pins so old keys no longer work. It is faster and more affordable than a full replacement and provides the same security benefit.

Absolutely. We supply and install keypad, fingerprint, and Bluetooth-enabled smart locks from leading brands. We also set up the companion app on your phone and walk you through the features.

Yes. We open residential and commercial safes using manipulation techniques that avoid drilling whenever possible. We can also reset combinations and replace safe locks.

Yes. We cut and program transponder keys, smart keys, and remote fobs for all major brands including Volkswagen, Renault, Fiat, Toyota, BMW, Mercedes, and more — typically at half the dealership price.

Yes — we operate 24 hours a day, 365 days a year, including weekends and public holidays. Emergency lockouts don't wait for business hours, and neither do we.